FAQ
Getting Started with Your PinUp Crypto Account
How can I create an account on the Pin-Up Crypto platform?
Just click the Register button. You only need to enter your email or your phone number and make a password. You can choose which coin you want to use right at the start. This helps you avoid extra fees later. We do not ask for your ID or documents just to let you in and look around.
What should I do if the confirmation email hasn’t arrived?
If you do not see our mail, look in your spam folder. Sometimes emails go there by mistake. Check that you wrote your email correctly when joining PinUp Crypto. You can also click the button on our site to send the mail again. If you still have no message, your mail box might be blocking us. Try to use a different email or talk to our help team.
Which currencies are supported during registration?
Pin Up Crypto supports both cryptocurrencies and traditional payment methods like bank cards and bank transfers. You can choose popular coins such as Bitcoin, Ethereum, Litecoin, and USDT, or use fiat currencies depending on your region.
The platform also works with local currencies, including INR, CAD, BDT, KES, NGN, and GYD, making it easier for users from India, Canada, Bangladesh, Kenya, Nigeria, and Guyana to deposit and withdraw funds.
Is it possible to use more than one account?
You must have only one account on our site. If you make more than one account, we will have to close all of them. You might lose your money if this happens. Pin-Up Crypto does this to keep the games fair and safe. One person can only use one wallet and one login. If you forget your password, do not start a new account. Instead, ask our help team for a new password.
Can users under 18 sign up on the website?
You must be 18 years old or older to play here. Our site is only for adults. If you are under 18, you cannot sign up. PinUp Crypto follows the law to keep users safe.
Managing Your PinUp Crypto Profile
How can I reset or recover my account password?
Go to the Pin Up Crypto login page and click the “Forgot Password” button. Type in your email. We will send you a letter with a link. Click that link and type a new password that is easy for you to remember. Do not use this password on other sites.
What should I do if I didn’t receive the password reset email?
First, look in your Spam folder. Sometimes your email app hides letters from Pin-Up Crypto there. Check that you spelled your email address right when you asked for help. If you still see nothing, go back to our site and click the button to send the mail again. If this does not work, talk to us in the live chat.
What if I no longer remember the email used for registration?
Try to look at all your mailboxes to find any old messages from us. If you see our letters there, that is your login email. If you still do not know it, talk to our support team in the chat. Tell us your name or show us a photo of your ID and your last deposit. We will find your profile and help you get back in.
How can I update my registered email address?
You cannot change your email by yourself. We do this to keep your Pin Up Crypto account safe from hackers. If you need a new email, talk to our support chat. You must show us your ID or a picture of your last deposit. This proves the account belongs to you. After we check your documents, we will put the new email on your profile.
Can I correct personal information entered incorrectly during registration?
Our site Pin-Up Crypto needs your real info so you can take out your money later. You cannot change these details yourself. You need to talk to our support chat. Send us a photo of your ID or passport. We will look at your paper and fix the mistakes in your profile.
Deposits & Withdrawals on Pin Up Crypto
How can I fund my account balance?
Go to the “Cash Desk” section in your account to add funds. At Pin Up Crypto, you can choose the most convenient payment method available in your country — including bank cards, bank transfers, and popular cryptocurrencies like Bitcoin, Ethereum, Litecoin, and USDT. The minimum deposit amount is $2.
Are there any rewards or perks for making deposits?
To receive a deposit bonus, you need to activate a valid promotional code first. You can learn more about our current bonus offers in the Pin Up Crypto “Promo” section of the website.
What should I do if my deposit has not appeared in my account?
Wait a few minutes and check your balance again. At Pin-Up Crypto, we add the funds as soon as the network confirms the move. If your money does not show up after one hour, talk to us. Open our live chat and send a photo of your receipt or the transaction ID.
Does Pin-Up Crypto charge transaction fees?
There are no commissions for deposits or withdrawals from PinUp Crypto. However, your payment system or card’s issuing bank may charge a fee for any currency conversion. This usually happens when your bank needs to exchange your funds into a different currency before processing the transaction.
Can I deposit using payment methods registered to another person?
You can use only your own e-Wallets and/or bank cards. Using another individual’s bank cards for making deposits is strictly forbidden at Pin Up Crypto. If you use someone else’s account, we will stop the payment. We do this to keep your profile safe and follow the rules.
How do I submit a withdrawal request?
Go to the Pin-Up Crypto “Withdraw” page in your account. Enter the amount you would like to withdraw. You must use the same wallet or card that you used to put money in. Be sure you have used up all your bonuses before you ask for your winnings. Click the confirm button, and we will send the money to you.
What should I check before withdrawing funds?
First, make sure your account is fully verified by completing identity verification (KYC). Before requesting a withdrawal, any active bonuses must be completed or cleared, as funds linked to ongoing bonuses cannot be withdrawn. Ensure that the withdrawal amount is correct and within the allowed Pin Up Crypto limits.
How long does the withdrawal process usually take?
The first time you take money out, it takes about two days. We use this time to check your info and keep you safe. If you have already done this and verified your Pin Up Crypto account, the next time will be much faster.
Why was my bonus canceled or removed?
Your Pin-Up Crypto bonus might be gone because the time to use it ran out. Each gift has a timer, and you must use it before it ends. Another reason is asking for money before you finish the rules of the bonus. Also, you cannot usually use two bonuses at the same time. If you start a new one, the old one might stop.
Sports Betting at Pin-Up Crypto
How can I place a sports bet on the platform?
First, look at our Pin Up Crypto list of events and pick one you like. You will see odds next to each team, showing the potential payout for your bet. Click the team or result you think will happen. This choice goes into a box on your screen.
For example, you might select a team to win at odds of 2.50. Simply type in the amount you wish to wager—for instance, $ 10—and the slip will show your potential return of $ 25. Check the details one last time and click the “Make a bet” button to confirm. Your bet is now active.
Which betting formats are available?
At Pin-Up Crypto, you have two ways to play:
- Single Bet: You pick one game. If you win, we multiply your money by the odds.
- Accumulator / Multiple: You pick many games, up to 30 at once. We multiply all the odds together for a huge prize, but you must win every single pick.
Choose the betting style that suits you best and enjoy the game responsibly.
How does Live betting work?
At PinUp Crypto, you can place bets on a game while it is in progress. The odds change quickly as the match develops. We show you the live score so you can see what is happening.
For example, if you are watching a live match and notice a team gaining momentum, you could place a $ 10 live bet at odds of 2.10. If your prediction hits, you will receive a payout of $ 21, proving how live insights can turn a quick decision into a win.
How can I create an Accumulator / Multiple bet?
To place an Accumulator or System bet at Pin-Up Crypto, start by selecting the games you like—up to 30 for a single slip—which will automatically appear in your bet box. To link them all together, simply select the “Accumulator” tab, enter your desired stake, and press “Make a bet.”
Alternatively, if you prefer a safety net where you can win even without hitting every pick, select between 3 and 16 games and navigate to the “System bet” tab in your bet box. From there, choose your preferred winning combination from the list to create multiple small betting groups, input your wager amount, and click “Make a bet” to finalize your play.
What is the purpose of the Betslip section?
The Betslip at PinUp Crypto is like a shopping basket for your games. When you click on a team, it stays here so you can see it. This box shows you all your picks in one spot. You can use it to type in how much money you want to play.
It also tells you exactly how much money you will get back if you win. You can change your mind and remove games here before you pay. When everything looks good, just press the button in the box to start your bet.
Can I cancel a wager placed by mistake?
At Pin Up Crypto, you cannot cancel a bet after you press the button. But don’t worry, you can still edit your picks if you need to. If you really want out, you can use the “Cash Out” tool to get money back before the game finishes. You can read how to do this in our Promo area. Always look twice at your bet before you finish so you don’t make a mistake.
What should I do if my bet was settled incorrectly?
If a match stops early, Pin-Up Crypto follows special rules to decide the winner. A game is only “real” if it lasts long enough. For football, it needs 70 minutes. For NBA basketball, it needs 40 minutes. Hockey needs at least 50 minutes, and baseball needs 5 innings.
If the game hits these times before stopping, the current score is the final result. If the game is too short, it doesn’t count. If a game like basketball ends in a tie when it stops, we will refund your money.
What does the Freebet feature mean?
A freebet at PinUp Crypto is a bonus that lets you bet for free. You don’t use your own money, so you can’t lose any of your cash. If your bet wins, you get the profit.
For example, a $ 100 wager is placed using your free bet balance at odds of 2.25. If the bet is successful, the calculation will be as follows:
- $ 100 * 2.25 = $ 225, then
- $ 225 – $ 100 (the initial free bet stake) = $ 125.
As a result, $ 125 is the net amount that will be automatically added to the customer’s main account balance as “free bet winnings.”
What is a Bonus betting account?
The bonus account at Pin-Up Crypto is a separate wallet for gift money. You cannot withdraw this money until you complete a few tasks. To move it to your real wallet, you must play through your real cash a certain number of times.
You also need to pick games with specific odds before the bonus time runs out. There is a limit on how much total profit you can keep from these gifts. Once you follow all the rules, the money becomes real and you can take it out.
How can I activate a promo code for bonuses or freebets?
Look for the box that says PinUp Crypto “Bonus. “Type your code there and press the button. Your free money or bet will appear in your balance immediately if the code is good. Always check that you typed the letters correctly. Remember that codes have an expiration date, so use them fast. If it doesn’t work, the code might be too old. You can see all your active rewards in the promo section of your account.
Where can I track and review my betting history?
To see your past bets at Pin Up Crypto, log in and click on “Bet History.” You can choose specific dates and see which bets won or lost by clicking the “Show” button. You can also find a fast link to your history on the right side of the page, right under your betslip.
How do I know if my wager has been successfully accepted?
After you click “Make a bet,” a message will appear on your screen to say your play is accepted. You can always see your active bets in your history on Pin-Up Crypto. If you see it in your bet history, it means everything is correct and your bet is live.
Which timezone is used in the pre-match section?
The match times you see on PinUp Crypto are based on your own device. Our site looks at the clock on your phone or computer and shows the game start times in your local area. You do not need to do anything extra.
What is the maximum possible payout for a single bet?
The most you can win on one ticket at Pin Up Crypto is $100,000. If you use different money, it is the same value in your currency.